Shipping Policy

Shipping Policy:

Thank you for visiting and shopping at Jannz Craft Shop. Following are the terms and conditions that constitute our Shipping Policy.

 Domestic Shipping Policy and rates;

Shipment processing time, all orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If items are out of stock then we will contact you with an expected updated delivery timeframe. Please make sure your email address is current.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via phone or email.

Shipment rates and delivery estimates, the couriers have raised their prices and I apologize but I cannot swallow this increase and have no choice but to on charge this.

All products are shipped by courier within New Zealand and are tracked. Please supply a courier friendly address for delivery. No P O Boxes please. For smaller items are shipped by envelope this will be untracked and at your risk.

The graphs below are indictive only and actual costs will be charged, if you have overpaid on the shipping, a store credit or refund (your choice) will apply. Please note these rates are in New Zealand Dollars.

Flat Envelope for Domestic Shipping is $5.90 upto size A4

International Shipping Rates;

All order are shipped through New Zealand Post. If you wish for your items to be tracked then we will let you know the value of this service.

If for any reason the shipping costs are more or less than stated, we will contact you and ask for the balance to be paid before shipment. If less then you are welcome to keep your account in credit, add to your order or receive the difference as a refund through Paypal for International customers and Direct Credit to bank accounts for Domestic Customers only.